Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect the following categories of personal data:

  • Account data — name, email address, password (hashed)
  • Booking data — reservation details, travel dates, guest counts, payment method (last 4 digits only)
  • Usage data — pages visited, search queries, device type, browser, IP address
  • Preferences — saved properties, currency and language settings

2. How We Use Your Information

Your data is used to:

  • Process and manage your hotel bookings
  • Send booking confirmations, reminders, and receipts
  • Personalise search results and recommendations
  • Improve platform functionality and detect fraud
  • Send marketing communications (only with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Essential cookies are required for the site to function. Analytics, marketing, and personalisation cookies are optional and can be managed via the Cookie Preferences panel in the footer.

4. Sharing Your Information

We do not sell your personal data. We share data only with:

  • Accommodation providers — to fulfil your booking
  • Payment processors — to handle transactions securely
  • Analytics providers — aggregated, anonymised usage data only
  • Legal authorities — when required by law

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Booking records are kept for 7 years for legal and tax compliance. You may request deletion of your account data at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email privacy@airfarewatchdog.com.

7. Security

We implement industry-standard security measures including TLS encryption for data in transit, bcrypt password hashing, and regular security audits. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. International Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, where required.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform. The "Last updated" date at the top of this page indicates when it was last revised.

10. Contact

For privacy-related enquiries, contact our Data Protection Officer at privacy@airfarewatchdog.com.